What is The Cost of CRM Freelance Consulting Services in Supply Chain?

Artsiom Baranouski
7 min readSep 17, 2023

According to a recent report by Forrester Research, ERP and CRM systems are witnessing a transformation driven by cloud adoption and AI integration. Understanding the actual costs associated with ERP consulting is essential for both businesses and individuals.

In today’s fast-paced business landscape, two crucial suply chain system parts usually stand out: Customer Relationship Management (CRM) and the somewhat lesser-known yet vital Enterprise Resource Planning (ERP) systems, especially for large corporations, supply chain and warehouses.

These systems embody the transformative power of technology in supply chain management, enabling businesses to meet customer demands efficiently and maintain their competitive edge.

In this article, I’ll explore the current trends in CRM consulting, such as the adoption of cloud-based supply chain systems and the popular integrations of artificial intelligence into ERP solutions. Also I’ve prepared pricing table.

Photo by LinkedIn Sales Solutions on Unsplash

What is ERP system and CRM management? 💼

Before I delve into real-world examples and noteworthy projects, let’s establish some fundamentals. What exactly constitutes CRM within the context of Enterprise Resource Planning, and what qualifications are essential for an CRM consultant in the freelance arena?

To clarify the CRM part in the Enterprise Resource Planning system processing we need to understand thar ERP is first of all very comprehensive solution that automates every phase of a process, seamlessly guiding it from the point of sale to invoicing.

This is made possible because the customer relationship management, warehousing, inventory management, and accounting modules within an ERP system are intricately connected and share a unified database.

This synchronization ensures that each step of the process immediately triggers the next, eliminating the need for redundant data entry and preventing any unwelcome surprises.

Anatomy of Enterprise System for Supply Planning

In an organization equipped with an ERP system, the warehouse and sales departments can harness the power of pipeline data for strategic supply planning. By staying informed about the flow of incoming orders, these departments can proactively ensure they have the right workforce available at the precise moments required to complete tasks swiftly.

I’ll ensure clarity on these concepts, especially for those new to the field.

Source: Putting the Enterprise into the Enterprise System (hbr.org)

ERP consultants are typically experts in various ERP software solutions, including popular ones like SAP, Oracle, Microsoft Dynamics, and more. They possess a profound understanding of business processes across diverse industries, assisting clients in implementing, customizing, and maintaining CRM systems tailored to their specific requirements.

Exploring Freelance CRM Consulting Landscape

This article primarily focuses on ERP and CRM consulting rates on popular freelancing platforms, such as Fiverr. This freelance search project serves as a versatile platform where businesses can engage specialists for a wide array of tasks, including ERP and CRM consulting.

In the realm of ERP consulting services on platforms like Fiverr, comprehending the role of an ERP consultant is fundamental. These professionals are instrumental in helping businesses optimize their operations and manage their resources efficiently through ERP systems.

Who the CRM Consultant is and what does he do?

I’ve also provided guidance on the logical next steps for those interested in ERP consulting or hiring CRM consultants. Here are key aspects explored in our data analysis project:

1. Expertise

ERP consultants are expected to have extensive knowledge of ERP software and its capabilities. They may specialize in areas like finance, HR, supply chain, or manufacturing, depending on their expertise.

2. Customization

ERP consultants often customize ERP solutions to align with a company’s unique requirements. This involves configuring software, creating workflows, and ensuring seamless integration with existing systems.

3. Cost Considerations

This project may delve into the costs associated with hiring ERP consultants on platforms like Fiverr. This could include hourly rates, project-based pricing, and how these costs compare to traditional consulting firms.

4. Benefits

I have highlighted benefits of working with ERP consultants, such as improved efficiency, better data management, and enhanced decision-making capabilities.

5. Challenges

Potential challenges in ERP consulting, including the complexity of ERP projects, the need for ongoing support, and ensuring successful implementation.

Top 5 Most Popular ERP System Examples in 2023

Here, I present five influential examples of ERP system implementations that have become the linchpin of efficient supply chain management across various industries:

1. SAP S/4HANA 🌟

Renowned for real-time analytics and optimized supply chain processes, SAP S/4HANA has revolutionized logistics, inventory, and production management. Learn more about SAP S/4HANA price clicking on link.

2. Oracle Fusion SCM🌟

Oracle Cloud ERP provides robust supply chain management capabilities, allowing companies to gain greater visibility and control across their supply chain networks. Some pricing insights and automation tools can help reduce costs and improve efficiency. Discover Oracle Fusion SCM here to provide robust supply chain management capabilities, including AI-powered insights. This article provides a detailed overview of the Oracle Cloud price list, helping businesses make informed decisions.

Base Price — $625/month or $7,500/year (minimum 10 users required).

3. Microsoft Dynamics 365 for Supply Chain Management 🌟

Dynamics 365 for Supply Chain Management leverages the power of the Microsoft ecosystem to provide end-to-end visibility, predictive insights, and AI-driven recommendations. This enables businesses to make data-driven decisions and respond quickly to market changes.

This solution leverages the power of the Microsoft ecosystem for end-to-end visibility and AI-driven recommendations. You can easily calculate the cost of all possible features here, on your country official selling page.

Starting price for this package is $180 per user/monthly.

4. PlanFix Business Solutions for Enterprise 🌟

PlanFix cloud-based ERP solution excels in supply chain optimization. Provides advanced planning and execution capabilities that enable companies to seamlessly coordinate their supply chain operations.

Free for up to 5 users for 30 days. Paid plans start at $11/user/month.

Check the link: Sales Logistics Management Software | Planfix

5. Zoho CRM Supply Chain Template 🌟

Zoho CRM is recognized for its comprehensive supply chain management features, offering tools for demand forecasting, order management, and inventory optimization. Its user-friendly interface and automation capabilities enhance productivity in supply chain management.

Here is the link to the prepared ERP solution template in your CRM system: https://www.zoho.com/creator/apps/supply-chain-management-software.html

Please note that pricing may vary based on specific requirements and additional services. Always consider your needs when calculating costs.

Best freelance CRM consultants and systems in 2023

The world of CRM consulting on Fiverr is vibrant and diverse, with experts catering to businesses of all sizes. To provide clarity on what you can expect in terms of costs, I’ve conducted a comprehensive analysis by scraping profiles on Fiverr and aggregating CRM consulting rate data.

For up-to-the-minute statistics and precise information about Fiverr’s platform, I recommend visiting Fiverr’s official website or referring to recent articles and reports on ERP consulting services.

Selecting the Right Freelancer

It’s essential to read gig descriptions attentively to ensure that freelancers possess the skills and experience required to meet your specific needs.

Example screenshot of a typical Fiverr CRM/ERP consultant page

The above table shows the average ERP consulting rates on Fiverr, based on the data I researched by scraping profiles on Fiverr. The average rate is $50.50 per hour. However, rates can vary depending on the consultant’s experience, level of expertise, and the complexity of the project.

I break down these costs, highlighting variations based on ERP systems. The x-axis shows the level of the consultant, and the y-axis shows the popular CRM or ERP project name.

Calculating Average Statistics of CRM/ERP consulting on Fiverr 🚀

As you can see from the vertical bar chart, there’s a noticeable spread in hourly rates. On one end of the spectrum, you’ll find seasoned CRM consultants (Zoho, Hubspot, Salesforce) who command higher fees due to their extensive experience and specialized knowledge in specific ERP software solutions like SAP or Oracle.

On the other hand, there are consultants offering more budget-friendly options, which can be ideal for smaller businesses or those with simpler ERP needs. The vertical bar chart shows the average ERP consulting rates on Fiverr, based on the data I researched by scraping profiles on Fiverr.

Statistics by the number of orders and reviews (Notebook)

Here are some additional things to keep in mind when considering the cost of ERP consulting on Fiverr:

  • The price of a gig can vary depending on the freelancer’s experience, expertise, and the specific services being offered.
  • Once you have found a freelancer that you are interested in, be sure to communicate your expectations clearly so that there are no surprises down the road.

Fiver Consultant Level and Consumer Reviews Correlations

Fiver Consultant Level and Consumer Reviews Correlations

Additionally, I delve into the number of reviews and the popularity of different CRM and ERP platform consultants in the freelance market.

Distribution of Freelancing Experts by the Number of Reviews

Source: fiverr-crm_consultant/crm_exprerts_fiverr_2023 (github.com)

Closing Thoughts 📝

Summing up the key takeaways on CRM and ERP consulting costs, I emphasize the significance of this knowledge for businesses and freelancers. Ready to delve into the insights available on Fiverr and Upwork? Dive in and find the perfect experts for your requirements, and explore useful links and resources on my Upwork profile.

By covering ERP, CRM, Fiverr, consulting, and supply chain topics, I aim to provide comprehensive insights into the world of ERP consulting and its associated costs.

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Artsiom Baranouski

Discussing the unique challenges and opportunities that B2B marketers face in the AI age. Subscribe to get insights weekly! About me: linkedin.com/in/aranovski