5 HubSpot Alternatives for Small Business: System Requirements, Examples and Price Comparison

Artsiom Baranouski
4 min readMay 10, 2023

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If you operate a small business, you know how important a CRM or even ERP system is for maintaining customer interactions and generating development. Finding the perfect, on the other hand, might be difficult, especially if you’re searching for a low-cost option. According to the Reddit remark, the firm appears to require a system to manage their work orders in the shop, quotes/sales orders, invoicing, and client administration.

Photo by Austin Distel on Unsplash

Simply put even free product like Trello can be currently used to monitor quotes/orders/equipment, while something like QuickBooks is utilized for invoicing. So, I hope you will have a better grasp of which CRM system is the best fit for your small business needs by the conclusion of this article.

CRM or ERP: Which is the Right Choice for Business?

When looking for a CRM/ERP system, it is critical to focus on the issues that will need to be addressed if growth happens as expected. These issues might be connected to receivables, payables, supply chain, inventories, sales, or marketing. It is critical to consider the processes that the system must serve rather than just the brand.

In this post, we will compare HubSpot’s pricing, functionality, and features to those of its major competitors, which include ClickUp, PlanFix, Notion, Microsoft Dynamics, Bitrix, and bespoke CRM systems. Based on verifiable information from reliable sources, we will present an unbiased appraisal of the advantages and disadvantages of each system and prices by month.

1. ClickUp (Monthly Pricing)

ClickUp™ Pricing

ClickUp is a productivity platform that includes a CRM feature. It’s known for its user-friendly interface and customizable features.

Pros:

  • User-friendly interface
  • Customizable features
  • Affordable pricing
  • Integration with other productivity tools

Cons:

  • Limited dashboard functionality compared to other systems
  • Limited automation capabilities in mobile application

PlanFix (Monthly Pricing)

Pricing and Plan Options — Free Trial | Planfix

PlanFix is a project management and also ERP tool designed for small businesses. It includes features such as lead management, task tracking, and customer communication.

Pros:

  • User-friendly invoicing variable’s system
  • Affordable pricing for small businesses
  • Advanced project management capabilities
  • Integration with popular tools like Zapier and Mailchimp

Cons:

  • Difficult interface
  • Static reporting and analytics functionality

Microsoft Dynamics (Monthly Pricing)

Source: dynamics.microsoft.com/en-us/pricing

Microsoft Dynamics is a comprehensive CRM system that includes sales, marketing, and customer service features. It’s known for its scalability and customization options.

Pros:

  • Comprehensive CRM functionality
  • Scalable for growing businesses
  • Integration with other Microsoft tools
  • Customizable with add-ons and extensions

Cons:

  • Expensive pricing
  • Steep learning curve for customization
  • Requires a Microsoft ecosystem

Notion (Monthly Pricing)

Notion Pricing Plans

Notion is a productivity platform that includes a CRM feature. It’s known for its versatility and customization options. Here are some pros and cons:

Pros:

  • Versatile platform for project management and CRM
  • Customizable features and templates
  • Affordable pricing for small businesses
  • Integration with other productivity tools

Cons:

  • Limited CRM functionality compared to other systems
  • Limited automation capabilities
  • Can be overwhelming for new users

Bitrix (Monthly Pricing)

Pricing (bitrix24.com)

Bitrix is a comprehensive CRM system that includes features such as lead management, task tracking, and customer communication. It’s known for its affordability and easy integration with other tools.

Pros:

  • Affordable pricing for small businesses
  • Comprehensive CRM functionality
  • Integration with popular tools like Google Analytics and Facebook
  • Easy to use and implement

Cons:

  • Limited reporting and analytics functionality
  • Limited customization options

Wrapping Up: System Requirements

It’s also worth noting that a CRM system solely handles Salesforce and customer service, but an ERP system may manage additional financial or operational difficulties. If the company’s sales procedures are inefficient, a CRM system may be ineffective until a dedicated sales force/customer support team is established.

A table comparing the functional and non-functional needs of several CRM/ERP systems may be constructed to aid in the decision process. This will assist the firm in determining which system would best fit their needs.

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It is best to be as prepared as possible before dealing with a seller. This includes reading books on ERP deployment to be more prepared than the majority of clients who sign contracts without a clear idea of what they require. Custom CRM solutions are tailored to the specific needs of your business. They can be built from scratch or based in existing countries.

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Artsiom Baranouski

Discussing the unique challenges and opportunities that B2B marketers face in the AI age. Subscribe to get insights weekly! About me: linkedin.com/in/aranovski