Top 10 Multilingual Task and Time Management Systems for Warehouse Supply Chain and Logistics
As businesses grow and sales expand globally, having a multilingual task and time management system has become critical to ensure smooth operations across different regions. The warehouse and supply chain landscape is rapidly evolving, especially in Canada, with automation and time management software playing an increasingly important role.
In an era where efficiency and precision drive competitive advantage, warehouse management systems (WMS) have become the backbone of modern logistics and supply chain operations.
From the Management Layer to the Subordinate Control Layer, the integration between Warehouse Management Systems (WMS) and automation software plays a pivotal role in improving supply chain performance and optimizing ERP and CRM costs.
Managing tasks efficiently in warehouse settings involves synchronizing multiple functions — from inventory control and order picking to real-time communication with drivers. Using ABC Analysis, they categorized inventory into high-priority items (A segment), which led to better planning and reduced overstock of low-value items (C segment). This streamlined the replenishment schedule and improved overall efficiency.
Statistics from the 2024 Warehouse Software Report show a rapid rise in WMS software adoption, especially in relation to Warehouse Automation-Related Software (See Figure 1 below) even with EU regulations.
As companies move towards streamlined workflows and data-driven management, tools like Planfix, Zendesk, and Bitrix24 have been instrumental in bridging the gap between various warehouse functions, offering multilingual task and time management features for global teams.
In this article, we’ll explore some of the best tools for managing warehouse tasks, focusing on those that offer mobile apps and advanced features for the logistics sector. Here is a comprehensive overview of some of the best multilingual time management systems for warehouses:
1. Planfix for Supply Chain in Small E-commerce
Planfix has emerged as a robust CRM and time management solution, integrating by API well with SAP EWM and Oracle WMS. It provides cross-platform functionality, including mobile apps, making it easy for managers and workers to track tasks, contact with clients in multiple languages.
Key Features:
- Task Management: Convert warehouse requests, incoming shipments, and tasks from Instagram direct messages and emails into actionable tasks.
- Mobile Map Integration: Available as an app on both Android and iOS, enabling on-the-go updates and task completion.
- Timer and Data Tagging: Efficient tracking of time against each task helps generate real-time performance reports.
Pros:
- High customization (no-code workflows)
- Suitable for global teams with multilingual support
Cons:
- Initial setup may take time, especially for customized APIs
A leading immigration agency in Poland integrated Planfix and saw a 30% reduction in average task processing time by automating repetitive one and enhancing shipping address visibility through mobile map applications.
2. Oracle Warehouse Management Cloud (WMS)
Oracle WMS Cloud is a solution that manages both large and small warehouses. It features extensive automation and data analysis tools.
Integration with Task Management Tools:
- Airtable: Through Zapier and APIs, Oracle WMS can be integrated with Airtable for visual management of order and shipment data. This allows for monitoring the flow of goods, receipts, and order fulfillment.
- Benefits: Quick data analysis and better management of warehouse tasks through visualization of statuses.
A mid-sized retail chain used Oracle WMS combined with Airtable to improve visibility on high-priority SKUs. By implementing ABC analysis, they reduced stockouts by 40% for high-value items, while automating lower-priority item orders.
3. Zendesk for Warehouse Customer Support Integration
Zendesk isn’t just for customer service; its integration capabilities with warehouse systems make it an important tool in logistics and distribution. It helps centralize customer communications, including Instagram inquiries and complaints, directly tied to warehouse operations.
Key Features:
- Integration with WMS Systems: Converts customer complaints into actionable tickets that can be addressed by warehouse teams.
- Multichannel Communication: Handles queries from social media (including Instagram), providing a unified view to logistics managers.
Pros:
- Unified customer interactions across social media and other channels
- Seamless support ticket generation for warehouse operations
Cons:
- High pricing can be a barrier for smaller logistics companies
One of the best Canadian e-commerce company used Zendesk integrated with Manhattan WMS to streamline order inquiries and support resolution, which resulted in a 20% increase in customer satisfaction scores.
4. Infor CloudSuite WMS
Infor CloudSuite WMS is a flexible and versatile tool that can be adapted for different types of warehouse operations, including managing complex multi-warehouse structures.
Integration with Task Management Tools:
- Zendesk: Infor CloudSuite can be integrated with Zendesk to manage customer inquiries related to warehousing and logistics. Any inquiry regarding delivery delays is automatically turned into a ticket that can be tracked and assigned to the responsible employee.
- Benefits: Improved customer service and faster response to issues through ticket centralization.
An e-commerce company in Germany leveraged Infor CloudSuite WMS to prioritize inventory tasks using ABC analysis, reducing response time for stock issues and improving on-time delivery performance by 25%.
5. Bitrix24 for New E-commerce and Automation
Bitrix24 offers powerful tools for automating tasks and managing logistics communications. It has proven especially useful for warehouse automation, integrating easily with Warehouse Control Systems (WCS) to facilitate real-time data sharing.
Key Features:
- Collaboration Tools: Provides a suite of collaborative tools for supply chain partners, enabling real-time task updates and inventory level notifications.
- Embedded Warehouse Execution System (eWES) Integration: Optimizes the execution layer of warehouse functions by connecting tasks directly to system commands.
Pros:
- Cost-effective for small to mid-size companies
- Supports social media and CRM integration, specifically for Instagram
Cons:
- Some Bitrix24 concerns around data security for international users
6. Kommo for Instagram-Based B2B E-coomerce Management
Kommo is well-known for its integration with Instagram and other messaging platforms, providing a CRM-focused approach tailored to logistics companies handling numerous customer interactions.
Key Features:
- Messenger-Based CRM: Focuses on communication through Instagram and WhatsApp, helping logistics firms keep track of order requests.
- Simple Interface: An easy-to-use solution for small warehouse teams.
- Use Case:
- A small logistics company in Vietnam utilized Kommo to automate Instagram inquiries related to warehouse availability, leading to a 25% faster response rate for customer order updates.
Pros:
- Affordable for small businesses and entrepreneurs
- Simple integration with Instagram-based communications
Cons:
- Limited advanced features for enterprise-level companies
7. Airtable for Visual Warehouse Data Management
Airtable provides a flexible solution that allows users to visually manage their warehouse operations, offering seamless integration with Warehouse Control Systems (WCS).
Key Features:
- Visual Task Tracking: Uses a spreadsheet-like interface for managing warehouse orders, storage details, and shipment scheduling.
- Integration Capabilities: Limited but efficient integration options for connecting with existing WMS and warehouse automation tools.
Case Study:
A mid-sized warehouse in Brazil implemented Airtable to visualize the flow of goods in real-time. The result was a 40% increase in inventory visibility, leading to better demand planning and fewer out-of-stock incidents.
Pros:
- Easy setup with a no-code platform
- Visual interface suitable for complex warehouse layouts
Cons:
- Advanced integrations and automation require paid plans
8. ClickUp
ClickUp is gaining traction as a versatile task management solution that can also be used in the warehouse and logistics space. With its flexibility and various customization options, ClickUp is suitable for managing teams and projects of all sizes both with tracking inventory.
Key Features:
- Customizable Views: Multiple views, including list, board, and Gantt charts, allow teams to choose the most effective format for their needs.
- Multilingual Support: ClickUp supports several languages, making it suitable for global operations.
- Built-in Time Tracking: Track time spent on tasks via the mobile app or desktop platform.
- Mobile App: Available for both Android and iOS, allowing seamless task management from anywhere in the warehouse.
Pros:
- All-in-one task management platform.
- Supports mobile and browser-based task tracking.
- Automation features to streamline repetitive warehouse tasks.
Cons:
- More complex features may require a learning curve.
Ideal For: Companies seeking a versatile, all-in-one task management solution with a mobile interface for warehouse use.
9. Hubspot Alternatives: Operation Hub
Hubspot alternative offers a highly visual and intuitive approach to managing tasks, which makes it an excellent option for warehouse management in supply chains. It allows you to create customizable workflows to match the unique needs of warehouse operations.
Key Features:
- Multilingual Interface: Available in multiple languages, making it easy for international teams to collaborate.
- Real-Time Updates: Keep track of the status of different tasks and projects with a visual dashboard.
- Mobile Integration: The mobile app allows for easy access to tasks, ensuring warehouse workers can manage their responsibilities on the go.
- Advanced Reporting: Custom dashboards offer detailed insights into warehouse and logistics tasks, ensuring timely updates.
Pros:
- Customizable workflows to match warehouse requirements.
- Real-time updates through the mobile app.
- Integration with existing warehouse systems for a seamless process.
Cons:
- The cost can be higher for premium features.
Ideal For: Teams requiring a visual, mobile-friendly platform to streamline their warehouse and logistics operations.
10. Manhattan SCALE
Manhattan SCALE is a WMS system that offers a wide range of functionalities, from goods receipt to picking and dispatch. Due to its high flexibility, the system can be used in both large and smaller warehouses.
Integration with Task Management Tools:
- Bitrix24: Manhattan SCALE can be integrated with Bitrix24 to automate task creation for employees related to order processing and stock replenishment. Bitrix24 provides strict control over tasks and their statuses through automatic notifications and a time tracking feature.
- Benefits: Better control over warehouse operations through process automation and task monitoring.
Effective task and time management are crucial for streamlining operations in the warehouse and supply chain challenges. Each of these tools — ClickUp and Asana— offers unique features tailored to the needs of managing complex supply chain processes in small e-commerce, especially for multilingual teams.
Planfix emerges as an ideal choice for companies focused on multilingual integration, supply chain automation, and efficiency with features like data tagging, time tracking, and a seamless mobile app experience.
As logistics grow increasingly interconnected, using these tools can help in maintaining a competitive edge. Whether you’re looking for deep customization, ease of use, or specialized WMS features, these platforms have something valuable to offer. Read another articles and guides about this process!
